1.Go to Einstein Bot from Setup -> Enable the Bot -> Enable Log Conversation & Live Agent. 2.Create new Bot (Complete all the steps) 3.Once Bot is created all the basic operations/features of Bot can be used, except Training Chatbot. Create “Dialogs” & and interlink them according to requirement using following 4 functionalities. 4.To start Training the Bot, follow these steps: a . Enable “Dialog Intent” of the respective dialog, on which bot should learn. b . Sign-up for “Einstein Platform Services” by visiting the following Link: https://api.einstein.ai/signup c . After downloading the KEY (.pem file) & we have to upload it to our Salesforce Org -> By going to ‘Files’ by clicking 5. Go to Setup -> Create a ‘Remote-Site’. · Remote Site Name: EIS_API · Remote Site URL: https://api.einstein....
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